Public Benefit Eligibility Specialist

State-of-Missour; Saint Joseph (MO); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

The State of Missouri's Family Support Division is seeking Benefit Program Technicians to join the Buchanan County Customer Service Center in St. Joseph, MO.

You will interview applicants for eligibility, interpret program policies, and communicate with participants to clarify benefits and required documentation. Qualified candidates have a high school diploma or equivalent and at least four years of customer service experience, or a Bachelor's degree.

Formación

• Must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Responsabilidades

• Conduct eligibility interviews with applicants and interpret policy to answer participant questions.
• Contact participants by phone to discuss eligibility and review documentation to apply to the Family Support Division’s eligibility systems.

Educación

High School diploma or equivalent

Bachelor's Degree

Descripción del empleo

The State of Missouri's Family Support Division is seeking Benefit Program Technicians to join the Buchanan County Customer Service Center in St. Joseph, MO.

You will interview applicants for eligibility, interpret program policies, and communicate with participants to clarify benefits and required documentation. Qualified candidates have a high school diploma or equivalent and at least four years of customer service experience, or a Bachelor's degree.