Public Assistance Eligibility Tech II - Flexible, Statewide

State of Alaska; Juneau (AK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits

Flexible work schedules

Job stability

Job summary

State of Alaska—Department of Health is seeking an Eligibility Technician 2 (ET2) to join the statewide Public Assistance Eligibility Team. The role supports Alaskan families in navigating public assistance programs and helps them achieve greater self-sufficiency.

The ideal candidate has knowledge of federal/state rules, strong communication skills, and the ability to manage sensitive client information in a fast-paced environment.

Qualifications

• Knowledge of federal and state public assistance rules to determine eligibility and authorize benefits.
• Ability to communicate with clients to assess needs and explain program rules.
• Proficiency with computers and standard software used for case management.
• Clear spoken and written communication tailored to diverse audiences.

Responsibilities

• Determine eligibility and authorize benefits for public assistance programs.
• Assist clients in understanding and applying for services to improve self-sufficiency.
• Collaborate with statewide Public Assistance Eligibility Team to ensure timely support.

Skills

Eligibility determinations

Customer service

Computer skills

Oral communication

Written communication

Education

Post-secondary education substitution for experience

Job description

State of Alaska—Department of Health is seeking an Eligibility Technician 2 (ET2) to join the statewide Public Assistance Eligibility Team. The role supports Alaskan families in navigating public assistance programs and helps them achieve greater self-sufficiency.

The ideal candidate has knowledge of federal/state rules, strong communication skills, and the ability to manage sensitive client information in a fast-paced environment.