Public Assistance Eligibility Supervisor

State-of-Georgi; Conyers (GA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

401(k) plan

457 plan

13 paid holidays

Vacation & Sick Leave

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Georgia Department of Human Services seeks an Eligibility Specialist Supervisor to oversee a team of eligibility workers in Rockdale County, Conyers, GA. The role focuses on supervising staff, ensuring timely SNAP and Medicaid benefits, and maintaining high service quality.

The position requires supervisory experience and a strong background in public assistance programs. The department offers a comprehensive benefits package and telework options depending on the position.

Qualifications

• High school diploma or GED with 1 year of related customer contact/interaction.
• High school diploma/GED and four years of customer contact/interaction experience, with 1 year in a lead/supervisory role.

Responsibilities

• Supervise and support the Eligibility Specialists team.
• Analyze service effectiveness and ensure outcome measures are met.
• Ensure policy compliance, documentation, and reporting requirements.

Skills

Supervisory experience

Team leadership

Public assistance knowledge

Customer service

Education

High school diploma or GED

Tools

Gateway Eligibility System

Job description

Georgia Department of Human Services seeks an Eligibility Specialist Supervisor to oversee a team of eligibility workers in Rockdale County, Conyers, GA. The role focuses on supervising staff, ensuring timely SNAP and Medicaid benefits, and maintaining high service quality.

The position requires supervisory experience and a strong background in public assistance programs. The department offers a comprehensive benefits package and telework options depending on the position.