Public Benefits Eligibility Specialist I — Remote-friendly

Choosecolumbusga; Northern (KY); Hybrid; USD 35,000 - 42,000; Full time

Benefits offered by this job

Flexible work schedule

Telework opportunities

Job summary

Georgia Department of Human Services (DHS) is seeking an Eligibility Specialist 1 in Fulton & DeKalb Counties to determine initial and renewal eligibility for SNAP, Medicaid, and TANF. The role involves processing applications, reviews, and changes using Georgia Gateway, and delivering strong customer service to diverse clients.

The position offers a generous benefits package and telework opportunities after training; eligibility for a flexible schedule and professional growth within a large

Qualifications

• High school diploma or GED with 1 year of customer contact experience.
• Experience handling applications and data using standard office software.
• Strong customer service skills and ability to work across multiple queues.

Responsibilities

• Determine initial and renewal eligibility for SNAP/Medicaid/TANF.
• Process applications, reviews, and changes per policies.
• Enter and verify data in Georgia Gateway and related systems.
• Provide professional customer service to internal and external customers.

Skills

Customer service

Data entry

Independent work

Customer contact

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Georgia Department of Human Services (DHS) is seeking an Eligibility Specialist 1 in Fulton & DeKalb Counties to determine initial and renewal eligibility for SNAP, Medicaid, and TANF. The role involves processing applications, reviews, and changes using Georgia Gateway, and delivering strong customer service to diverse clients.

The position offers a generous benefits package and telework opportunities after training; eligibility for a flexible schedule and professional growth within a large