PT Sales Ambassador

brobstongroup.com - Jobboard; Smithfield (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Sales Ambassador in Smithfield, NC, to deliver exceptional customer service and build lasting client relationships. This role requires strong communication skills, sales experience, and flexibility to meet business needs. The Sales Ambassador will leverage digital tools for clienteling and support store standards.

You will drive individual sales performance, maintain visual standards, and coach Brand Ambassadors. Opportunities for future management roles are available.

Qualifications

• Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication skills and ability to build and maintain customer relationships.
• Ability to stand, walk, operate the register, and lift up to 30 lbs.
• Flexible availability including days, evenings, and weekends to meet business needs.
• Experience selling using digital tools preferred.

Responsibilities

• Deliver exceptional customer service through personalized styling and detailed product knowledge.
• Drive individual sales performance and meet KPIs to support store goals.
• Leverage CRM and digital tools to capture customer data and enhance clienteling.
• Coach Brand Ambassadors to improve customer-centric behaviors.
• Maintain store visual standards and present product effectively.
• Participate in store initiatives and community outreach.

Skills

Strong communication skills

Customer relationship building

Sales experience

Digital tool usage

Tools

Polo Connect

Job description

Summary

The Sales Ambassador delivers exceptional customer service on the sales floor, curating personalized styling and building lasting client relationships to drive sales. This role leverages product knowledge and digital tools to support clienteling and individual business growth. The Sales Ambassador supports store standards, visual presentation, and team training, and serves as an entry point to future management opportunities.

Responsibilities

• Deliver exceptional customer service through personalized styling and detailed product knowledge.
• Drive individual sales performance and meet KPIs (SPH, data capture) to support store goals.
• Leverage CRM and digital tools like Polo Connect to capture customer data and enhance clienteling.
• Coach and provide guidance to Brand Ambassadors to improve customer-centric behaviors.
• Maintain store visual standards and use company guidelines to present product effectively.
• Participate in store initiatives, community outreach, and talent sourcing efforts.

Requirements

• Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication skills and ability to build and maintain customer relationships.
• Ability to stand, walk, operate the register, and lift up to 30 lbs.
• Flexible availability including days, evenings, and weekends to meet business needs.
• Experience selling using digital tools preferred.