Pt Sales Ambassador

brobstongroup.com - Jobboard; Castle Rock (CO); On-site; USD 20,664 - 27,552; Part time

Job summary

Brobstongroup.com is seeking a part-time Sales Ambassador in Castle Rock, Colorado. This role is focused on delivering excellent customer service through personalized styling and product knowledge, while also driving sales and supporting team performance.

Ideal candidates should have previous sales experience, strong communication skills, and be available for various shifts, including evenings and weekends. This position can serve as an entry point for future management roles within the store.

Qualifications

• Sales experience in a specialty or high-volume retail environment preferred.
• Strong communication skills and ability to coach others.
• Flexible availability for various shifts including evenings and weekends.

Responsibilities

• Deliver exceptional customer service through personalized styling.
• Drive individual and team sales results by meeting KPIs.
• Utilize digital tools to capture customer data for outreach.
• Coach Brand Ambassadors to promote customer-centric behaviors.
• Participate in store initiatives, training, and community outreach.

Skills

Customer service

Sales skills

Relationship building

Digital tools proficiency

Teamwork

Tools

CRM software

Polo connect

Job description

Summary

Sales Ambassadors create exceptional client experiences by combining product knowledge, personalized styling, and strong relationship-building skills. This part-time retail role focuses on driving sales, supporting team performance, and leveraging digital tools for clienteling. The position also serves as an entry point for future management opportunities within the store.

Responsibilities

• Deliver exceptional customer service through personalized styling and deep product knowledge.
• Drive individual and team sales results by meeting KPIs (SPH, data capture) and contributing to sales plans.
• Utilize CRM and digital tools (e.g., Polo connect) to capture customer data and support clienteling and outreach.
• Coach and guide Brand Ambassadors to promote customer‑centric behaviors and relationship building.
• Support store visual standards, participate in store initiatives, training, hiring, and community outreach.

Requirements

• Sales experience in a specialty, high‑volume, or high‑profile retail environment preferred.
• Ability to operate register, stand and walk for extended periods, and maneuver around sales floor, stock and dressing rooms.
• Ability to lift and carry up to 30 lbs and perform moderate climbing as needed.
• Flexible availability including days, evenings, and weekends to meet business needs.
• Experience selling to customers using digital tools and strong communication skills.