PT Retail Service Associate – Customer Help & Checkout

Michaels; Alexandria (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Flexible scheduling

Job summary

Michaels is hiring a part-time Service Team Member at the Alexandria, LA store. You will deliver friendly customer service, assist shoppers, handle checkout transactions, and participate in truck unloading and stocking duties to keep the floor well-merchandised and in stock.

The role involves assisting with omnichannel processes (BOPIS, SFS), maintaining store recovery standards, and supporting safety and SOP compliance. Evening/weekend shifts are common.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and perform physical tasks.
• Follow SOPs and company programs to ensure compliance.

Responsibilities

• Deliver fast, friendly checkout experience and assist customers with purchases.
• Help customers locate products and offer solutions.
• Unload trucks and stock shelves; maintain planograms.
• Assist with store recoveries, returns, and backroom processes.
• Support omni-channel tasks like Buy Online Pick Up In Store (BOPIS) and Ship From Store (SFS).

Skills

Customer service

Cash handling

Stock replenishment

SOP compliance

Job description

Michaels is hiring a part-time Service Team Member at the Alexandria, LA store. You will deliver friendly customer service, assist shoppers, handle checkout transactions, and participate in truck unloading and stocking duties to keep the floor well-merchandised and in stock.

The role involves assisting with omnichannel processes (BOPIS, SFS), maintaining store recovery standards, and supporting safety and SOP compliance. Evening/weekend shifts are common.