PT Operations & Scheduling Specialist

Powers Health; Munster (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Powers Health is seeking an Operational Assistant for a float position that covers multiple off-site Physical Therapy departments. The role supports efficiency, workflow, scheduling, and records management in a fast-paced healthcare environment.

Responsibilities include coordinating appointments, assisting with billing denials, preparing reports, and mentoring junior staff. Strong communication, organizational skills, and proficiency with Microsoft Office are essential for success.

Qualifications

• Completion of high school level coursework.
• Two to three years of related office experience preferred.
• Strong organizational and multitasking abilities required.
• Proficient with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Strong verbal and written communication skills.
• Knowledge of medical terminology preferred.

Responsibilities

• Provide operational support to improve efficiency, workflow and capacity management of all departments.
• Prepare final form correspondence and gather data for recurring reports.
• Schedule patient appointments and maintain records.
• Track billing and assist with denials.
• Mentor and train other staff.
• Collaborate with therapists to ensure timely pre-authorization for treatment.

Skills

Verbal communication

Analytical skills

Typing

Microsoft Office

Organizational skills

Education

High school diploma

Tools

Outlook

Word

Excel

PowerPoint

Job description

Powers Health is seeking an Operational Assistant for a float position that covers multiple off-site Physical Therapy departments. The role supports efficiency, workflow, scheduling, and records management in a fast-paced healthcare environment.

Responsibilities include coordinating appointments, assisting with billing denials, preparing reports, and mentoring junior staff. Strong communication, organizational skills, and proficiency with Microsoft Office are essential for success.