PT Federal Work Study - Program Assistant (Off site, The Park CDC)

Central Piedmont Community College; Charlotte, Northern (NC, KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Central Piedmont Community College seeks a Program Assistant to support the Director of Programming & Strategic Partnerships across Affordable Housing, Healthy Living, and Economic Mobility programs. This off-site work-study role requires in-person hours at Gilfield Park and partner sites during sessions.

You will assist with operations, reporting, surveys, scheduling, and communications, helping students and staff across several community programs and initiatives.

Qualifications

• Eligible for Federal Work-Study and financial need.
• Currently enrolled in 6+ credit hours in an approved program at Central Piedmont Community College.
• Maintain a 2.0 GPA or higher in satisfactory academic standing.
• Demonstrated telephone and customer service skills.

Responsibilities

• Support the Director of Programming & Strategic Partnerships with program operations and reporting, and cultivate partnerships via email, calendar, and project management.
• Schedule and attend workshops; track curriculum materials inventory.
• Assist with pre/post program surveys and capture workshop photos/videos.
• Provide front-desk customer service: greet visitors, answer inquiries, and explain procedures.
• Perform data entry, maintain logs/records, direct callers, and assist students with online labs.
• Administer assessments; create and proofread documents; distribute mail; file and copy as directed.
• Perform other duties as assigned.

Skills

Reading & Writing

Communication skills

Confidentiality

Office equipment operation

Team collaboration

Diversity & inclusion

Customer service

Attention to detail

Education

Federal Work-Study eligibility

Current enrollment 6+ credit hours

GPA 2.0 or higher

Tools

Microsoft Office

Email/Calendar management

Job description

The Park CDC is seeking a Program Assistant to support the Director of Programming & Strategic Partnerships with its Affordable Housing, Healthy Living, and Economic Mobility programs. This individual will assist with the program operations and reporting as well as partnership cultivation and communication through email, Calander, and project management; scheduling; attending workshops; tracking program curriculum materials inventory; assisting with pre and post program surveys; capturing workshop photos/videos.

This is an off-site federal work-study role that requires in-person hours at Gilfield Park and various community partner sites during program sessions.

1. May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
2. May process basic data entry or maintain logs/records.
3. May direct callers to appropriate personnel.
4. May assist students with accessing their online lab activities.
5. May assists with administering assessment tests.
6. May utilize computer systems to create and proofread documents, correspondence and reports.
7. May distribute and sort mail to appropriate destinations.
8. May file and copy documents as directed.
9. Performs other duties as assigned.

• Eligibility for Federal Work-Study Program and financial need
• Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College
• Satisfactory academic standing by maintaining a 2.0 GPA or higher
• Satisfactory telephone and customer service skills

Knowledge, Skills, Abilities and Worker Characteristics:

• Good reading, writing and communication skills
• Ability to follow oral and written instructions
• Ability to maintain confidential information
• Ability to operate office equipment and utilizes office computer systems
• Ability to work both independently and with others
• Ability to work with individuals with diverse backgrounds
• Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public