Front Desk Attendant (Federal Work Study)

South Piedmont Community College; Polkton (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

South Piedmont Community College is seeking a Front Desk Attendant under Federal Work Study at the Monroe campus to greet visitors and support the Academic Support Center. The role requires strong communication and basic computer skills, with duties including scheduling, copying, and phone log maintenance.

Team communication via Teams is part of daily tasks. Ideal candidates are reliable, punctual, and committed to customer service, with flexibility to handle multiple assignments.

Qualifications

• Strong verbal and written communication skills.
• Proficiency with basic computer applications (Microsoft Office, Google Suite, email).
• Ability to multitask and remain calm under pressure.
• Reliable, punctual, and dependable.
• Demonstrated commitment to customer service and helping others.

Responsibilities

• Greet students, faculty and staff entering the Academic Support Center.
• Schedule appointments; assist with copying and project work as assigned.
• Answer ASC center phone and maintain phone log.
• Use Teams to communicate with ASC administration and staff.

Skills

Communication

Computer proficiency

Multitasking

Reliability

Customer service

Job description

Front Desk Attendant (Federal Work Study)

Job Title Front Desk Attendant (Federal Work Study)

Job Description

This position will be located on the Old Charlotte Highway Campus in Monroe. This position performs duties as assigned by the Coordinator of the Academic Support Center.

Greet students, faculty and staff coming into the Academic Support Center, schedule appointments; make copies, work on special projects as assigned, answer ASC center phone and maintain phone log, use Teams to communicate with ASC administration & staff , etc.

Required Qualifications

• Strong verbal and written communication skills and not afraid to ask questions to gain clarity
• Proficiency with basic computer applications (Microsoft Office, Google Suite, email)
• Ability to multitask and remain calm
• Reliable, punctual, and dependable
• Demonstrated commitment to customer service and helping others

Preferred Qualifications

Physical Demands

Special Conditions Eligibility Summary

Students must have completed a current year’s FAFSA , be eligible for Federal Financial Aid, be enrolled at least half-time (6 credit hours) at South Piedmont Community College, be making Satisfactory Academic Progress ( GPA of 2.000 or higher, a completion rate of 67% or higher, not exceeding the maximum timeframe of 150%) to apply.

South Piedmont Community College provides equal employment opportunities to all applicants and employees based on job related criteria without reference to race, color, national origin, religion, gender, age, disability, genetic information, or any other legally protected classification. Applicants are requested to complete questions at the end of the online application process that are strictly voluntary. Answers to these questions will not be provided to the hiring manager, selection committee, or any other employees of South Piedmont other than the Human Resources Office. The Human Resources Office uses this information to maintain accurate confidential records on the composition of each applicant pool. If you require accommodation due to a disability in order to complete the application process, please make your request to the Human Resources Office.

Posting Number

Posting Number JP00799FY17-18

Open Date

Open Date 08/05/2026

Close Date

Close Date 03/01/2027

Open Until Filled Yes

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Is there any reason known to you why you might be unable to perform consistently and promptly any of the job duties? If Yes, please explain.

  (Open Ended Question)

• * Have you ever been discharged or asked to resign from a position? Yes/No. If Yes, please explain.

  (Open Ended Question)

• * Have you ever been convicted of a crime that has required you either by North Carolina law or any other state or federal law to register as a sex offender?
  • Yes
  • No
• * Have you completed a Free Application for Federal Student Aid (FAFSA) for the current school year?
  • Yes
  • No
• * Are you currently enrolled as a student at South Piedmont?
  • Yes
  • No