Office Support Assistant (Federal Work Study)

South Piedmont Community College; Polkton (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

South Piedmont Community College seeks an Office Support Assistant (Federal Work Study) to assist on the Monroe campus, supporting Faculty and Academic Program areas such as Medical Office Administration, Human Services, Paralegal, and Criminal Justice programs. The role includes clerical duties, data entry, mail handling, and helping students access online systems and campus labs.

Candidates should be able to use Word/Excel and demonstrate professional communication skills.

Qualifications

• Professional phone etiquette and written communication skills.
• Ability to use basic computer applications like Microsoft Word and Excel.
• Ability to manage sensitive information, often involving FERPA regulations.

Responsibilities

• Perform general clerical duties such as filing, scanning, photocopying, sorting mail, and data entry.
• Assist with special projects, prepare correspondence, and maintain office organization.
• Help peers with navigating online systems, accessing labs, or providing information about office procedures.

Skills

Phone etiquette

Written communication

FERPA awareness

Tools

Microsoft Word

Excel

Job description

Office Support Assistant (Federal Work Study)

Job Title

Office Support Assistant (Federal Work Study)

Job Description

This position will be located primarily on the OCH campus in Monroe, supporting Faculty and Academic Program areas such as Medical Office Administration, Human Services, Paralegal, and Criminal Justice programs.

• Perform general clerical duties such as filing, scanning, photocopying, sorting mail, and data entry.
• Assist with special projects, prepare correspondence, and maintain office organization.
• Help peers with navigating online systems, accessing labs, or providing information about office procedures.

Required Qualifications

• Professional phone etiquette and written communication skills.
• Ability to use basic computer applications like Microsoft Word and Excel.
• Ability to manage sensitive information, often involving FERPA regulations.

Preferred Qualifications

Physical Demands

Special Conditions Eligibility Summary

South Piedmont Community College provides equal employment opportunities to all applicants and employees based on job related criteria without reference to race, color, national origin, religion, gender, age, disability, genetic information, or any other legally protected classification. Applicants are requested to complete questions at the end of the online application process that are strictly voluntary. Answers to these questions will not be provided to the hiring manager, selection committee, or any other employees of South Piedmont other than the Human Resources Office. The Human Resources Office uses this information to maintain accurate confidential records on the composition of each applicant pool. If you require accommodation due to a disability in order to complete the application process, please make your request to the Human Resources Office.

Posting Number

JP00796FY17-18

Open Date

08/05/2026

Close Date

03/01/2027

Open Until Filled

Yes

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Is there any reason known to you why you might be unable to perform consistently and promptly any of the job duties? If Yes, please explain.

  (Open Ended Question)

• * Have you ever been discharged or asked to resign from a position? Yes/No. If Yes, please explain.

  (Open Ended Question)

• * Have you ever been convicted of a crime that has required you either by North Carolina law or any other state or federal law to register as a sex offender?
  • Yes
  • No
• * Have you completed a Free Application for Federal Student Aid (FAFSA) for the current school year?
  • Yes
  • No
• * Are you currently enrolled as a student at South Piedmont?
  • Yes
  • No