PT Customer Service Representative

Planet Fitness - National Fitness Partners; Ramblewood (PA); Presencial; USD 17.000 - 22.000; Tempo parcial

Benefícios oferecidos por esta vaga

Growth opportunities

Competitive pay

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free Planet Fitness Black Card

Resumo da vaga

Planet Fitness is seeking a part-time Customer Service Representative to deliver a welcoming, Judgement Free experience to members and guests. You will greet customers, assist with sign-ups, tours, and amenities while maintaining a clean, safe club environment.

Responsibilities include handling inquiries, processing beverages or merchandise at the POS, promoting fitness classes, and providing friendly, efficient service across shifts. Training and growth opportunities available.

Qualificações

• Customer service experience required or preferred.
• Basic computer literacy and ability to use a POS system.
• Must be 18 years of age or older.

Responsabilidades

• Provide superior customer service to Planet Fitness members and guests.
• Greet members, sign up new members, and log amenities.
• Answer questions and resolve concerns in a timely, professional manner.

Conhecimentos

Customer service

Basic computer skills

Formação

High school diploma/GED

Ferramentas

POS system

Descrição da vaga

Part- Time: Starting at $XX per hour.Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.We Are Accountable – Self-starters who pursue excellence.We Are Driven – Problem solvers who deliver results.We Are Passionate – Positive energy with a real desire to help others.We Are Ambitious – Always learning and growing toward success.We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!Customer Service Representative Benefits:Growth Opportunities over 90% of our management team started as an entry level team member!Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.Shift-differential pay for select shiftsPTO for all employeesEmployee Assistance ProgramFree employee Black Card MembershipCustomer Service Representative Responsibilities:Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.Answer phones in a friendly manner using information scriptGreet members, sign up and tour new members, and log amenities.Respond to member questions and concerns in a timely and professional mannerProcess beverage or merchandise purchases through the point of sale systemPromote our unique fitness instruction classes (PE@PF) to our active members and our new membersProvide a clean, sanitized and safe club environment.Job Requirements:Customer service experienceHigh school diploma/GED equivalent preferredMust be 18 years of age or olderBasic computer proficiencyPhysical Demands:Frequent lifting, carrying, pushing, and pullingMust be able to lift up to 75 lbs.Will encounter cleaning chemicals during shiftFrequent climbing, balancing, kneeling and crouching during shiftContinual reaching with hands/fingers/arms during shift