PT Customer Service Representative

Planet Fitness - National Fitness Partners; Tennessee; Presencial; USD 14.000 - 19.000; Tempo parcial

Benefícios oferecidos por esta vaga

Shift-differential pay

PTO (paid time off)

Employee Assistance Program

Free employee Black Card Membership

Growth opportunities

Management career path

Resumo da vaga

Planet Fitness in Tennessee is hiring a Part-Time Customer Service Representative. Starting wage is $12 per hour with hourly increases at 180 days, at 1 year, and every six months thereafter.

The role offers shift-differential pay, PTO, an Employee Assistance Program and a free Black Card membership. The job focuses on delivering exceptional customer service to members and guests, answering phones, greeting and signing up new members, logging amenities, processing purchases at the POS, and

Qualificações

• Experience in customer service preferred.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsabilidades

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script; greet members and sign up/new member tours; log amenities.
• Process beverage or merchandise purchases through the POS system; promote fitness instruction classes to members.
• Maintain a clean, sanitized and safe club environment.

Conhecimentos

Customer service

Formação

High school diploma/GED

Descrição da vaga

Part- Time: Starting at $12 per hour.Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.We Are Accountable – Self-starters who pursue excellence.We Are Driven – Problem solvers who deliver results.We Are Passionate – Positive energy with a real desire to help others.We Are Ambitious – Always learning and growing toward success.We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!Customer Service Representative Benefits:Growth Opportunities over 90% of our management team started as an entry level team member!Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.Shift-differential pay for select shiftsPTO for all employeesEmployee Assistance ProgramFree employee Black Card MembershipCustomer Service Representative Responsibilities:Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.Answer phones in a friendly manner using information scriptGreet members, sign up and tour new members, and log amenities.Respond to member questions and concerns in a timely and professional mannerProcess beverage or merchandise purchases through the point of sale systemPromote our unique fitness instruction classes (PE@PF) to our active members and our new membersProvide a clean, sanitized and safe club environment.Job Requirements:Customer service experienceHigh school diploma/GED equivalent preferredMust be 18 years of age or olderBasic computer proficiencyPhysical Demands:Frequent lifting, carrying, pushing, and pullingMust be able to lift up to 75 lbs.Will encounter cleaning chemicals during shiftFrequent climbing, balancing, kneeling and crouching during shiftContinual reaching with hands/fingers/arms during shift