PT Customer Service Representative

Planet Fitness - National Fitness Partners; Higley Village (CT); Presencial; USD 19.000 - 28.000; Tempo parcial

Benefícios oferecidos por esta vaga

Growth opportunities

Shift-differential pay for select Shif

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Resumo da vaga

Planet Fitness in Higley Village, CT is hiring a Part-Time Customer Service Representative. The role focuses on delivering a superior, Judgement Free member experience, handling phones, greeting and signing up new members, and processing purchases at the POS.

You will promote fitness classes and maintain a clean, safe club environment. Starting pay is $17 per hour with increases at 180 days, 1 year, and then every 6 months after the first year based on anniversary dates, reflecting growth

Qualificações

• Customer service experience is preferred.
• Basic computer proficiency is required.

Responsabilidades

• Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Conhecimentos

Customer service experience

Basic computer proficiency

Formação

High school diploma/GED equivalent preferred

Descrição da vaga

Part- Time: Starting at $17 per hour.Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.We Are Accountable – Self-starters who pursue excellence.We Are Driven – Problem solvers who deliver results.We Are Passionate – Positive energy with a real desire to help others.We Are Ambitious – Always learning and growing toward success.We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!Customer Service Representative Benefits:Growth Opportunities over 90% of our management team started as an entry level team member!Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.Shift-differential pay for select shiftsPTO for all employeesEmployee Assistance ProgramFree employee Black Card MembershipCustomer Service Representative Responsibilities:Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.Answer phones in a friendly manner using information scriptGreet members, sign up and tour new members, and log amenities.Respond to member questions and concerns in a timely and professional mannerProcess beverage or merchandise purchases through the point of sale systemPromote our unique fitness instruction classes (PE@PF) to our active members and our new membersProvide a clean, sanitized and safe club environment.Job Requirements:Customer service experienceHigh school diploma/GED equivalent preferredMust be 18 years of age or olderBasic computer proficiencyPhysical Demands:Frequent lifting, carrying, pushing, and pullingMust be able to lift up to 75 lbs.Will encounter cleaning chemicals during shiftFrequent climbing, balancing, kneeling and crouching during shiftContinual reaching with hands/fingers/arms during shift