PT Clinic Front Desk & Patient Concierge

FX Physical Therapy; Columbia (MD); On-site; USD 22,000 - 23,000; Full time

Job summary

FX Physical Therapy in Elkridge and Columbia is seeking a friendly Clinic Assistant to greet patients, support therapists, and maintain a welcoming front desk. You will work closely with the therapists and Office Coordinator to ensure smooth daily operations.

Role requires excellent customer service, reliability, and the ability to manage multiple tasks in a fast-paced setting while upholding FX’s professional brand. Opportunities for growth exist in a team-focused clinic.

Qualifications

• Strong customer service and communication skills.
• Professional demeanor when interacting with patients and staff.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet patients warmly and maintain a friendly front desk presence.
• Assist therapists and office coordinator with daily tasks to support patient care.
• Collect copays and verify insurance benefits as needed.
• Schedule and reschedule appointments; maintain accurate patient records.
• Ensure the clinic area is clean, organized, and welcoming.

Skills

Customer service

Excellent communication

Professional demeanor

Reliability

Multitasking

Teamwork

Job description

FX Physical Therapy in Elkridge and Columbia is seeking a friendly Clinic Assistant to greet patients, support therapists, and maintain a welcoming front desk. You will work closely with the therapists and Office Coordinator to ensure smooth daily operations.

Role requires excellent customer service, reliability, and the ability to manage multiple tasks in a fast-paced setting while upholding FX’s professional brand. Opportunities for growth exist in a team-focused clinic.