PSH Site Supervisor — Housing & Services Leader

Bay Area Community Services (BACS); Hayward (CA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Full health coverage

Vision reimbursement

Children’s healthcare option

PTO/Holidays 31 days

403b retirement plan

Phone + laptop for mobility

Growth opportunities

Job summary

Bay Area Community Services (BACS) seeks a Regis Village PSH Supervisor to lead supportive services operations and property management at Regis Village 70-unit building. The role oversees housing program activities and resident services, ensuring harm-reduction, person-centered care, and regulatory compliance.

The position requires supervising 24/7 shifts, managing rent collections, and coordinating with the supportive services team, with on-call duties and travel across BACS sites as needed.

Qualifications

• 2-3 years of property management of one or more properties or real estate development required.
• 1 year of experience managing staff in a direct service, supportive housing environment
• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.
• Bay Area Travel required

Responsibilities

• Supervise residential coordinators on 24/7 shifts who are responsible for providing therapeutic supportive services in a deeply affordable housing environment.
• Ensure revenue generation, housing eligibility of all residents, monitoring of authorizations, supportive services case management notes.
• Full suite site management of BACS Program, Administrative, and Residential/housing sites to include: Rent collection at minimum of 95%, intakes, discharges in collaboration with supportive services coordinator and Landlord/tenant law and regulation enactment and must have knowledge of landlord/tenant law.
• Conducts site inspections regularly and to the Director's schedule to ensure all facilities are well kept, welcoming, safe, and healthy and meet the BACS' standard of welcoming and beautification.
• Facilities and fleet management: handles maintenance tickets/coordination, supervise maintenance staff, vendors for facilities management and tracks and recommends invoice approval after checking the work is competent and completed.
• Acts as welcoming and design specialist to ensure culturally responsive, warm, welcoming, and standardized spaces.
• Quality Assurance: implements a quality assurance program that oversees regulations, laws, and other external requirements to assure that all services operate within and exceed standards for all property management files. Maintain and have computer sophistication to work with property management software program for a completely electronic system.
• Lease up new sites and lease units that become vacant within 72 hours of vacancy.
• Special projects as assigned.
• Performs data analysis and management reporting.
• Other duties as assigned.

Skills

Influencing

Communication

Political Savvy

Partnership

Customer Service

Problem Solving

Resilience

Strategic Thinking

Professionalism

Education

AA/BA in Real Estate Management or related field

Tools

HMIS

Coordinated Entry (CE)

Job description

Bay Area Community Services (BACS) seeks a Regis Village PSH Supervisor to lead supportive services operations and property management at Regis Village 70-unit building. The role oversees housing program activities and resident services, ensuring harm-reduction, person-centered care, and regulatory compliance.

The position requires supervising 24/7 shifts, managing rent collections, and coordinating with the supportive services team, with on-call duties and travel across BACS sites as needed.