Supportive Housing Site Supervisor – Behavioral Health Services

Bay Area Community Services (BACS); Sacramento (CA); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Bay Area Community Services (BACS) seeks a Site Supervisor for the Camellia Village Supported Independent Living (SIL) program in Sacramento. You will create, implement, and oversee supportive services and ensure operations meet regulatory and policy standards.

You will manage tenancy sustaining services, billing, and full site operations across multiple SIL sites regionally, with resident-centered care and harm-reduction principles guiding practice.

Qualifikationen

• Experience coordinating supportive services and housing plans.
• Familiarity with Medi-Cal billing and compliance.
• Strong leadership and staff supervision capabilities.

Aufgaben

• Oversee day-to-day operations of the Camellia Village SIL site.
• Ensure tenancy support services and housing sustainability for residents.
• Supervise care coordinators across shifts and ensure regulatory compliance.
• Manage revenue via Medi-Cal eligibility checks and billing.
• Oversee leasing, intakes, discharges, and landlord/tenant compliance.
• Lead site inspections and maintain safe, welcoming environments.
• Coordinate facilities management and vendor relations.
• Drive quality assurance and data reporting for site performance.
• Perform special projects and data analysis as needed.

Kenntnisse

Care coordination

Medi-Cal billing

Staff supervision

Communication

Conflict resolution

Tools

Property management software

Jobbeschreibung

The Camellia Village Supported Independent Living Site Supervisor is a new position at BACS and is responsible to create, implement, oversee supportive services operation, compliance and service delivery system, so that all operations meet the necessary requirements based on regulation, accreditation, law, public policy, and strategic direction. This position is based at our Camellia Village 42 unit independent SIL housing program in Sacramento with travel to SIL sites in the region. The position is responsible for Tenancy Sustaining Supportive Case Management Services and billing as well as site management and therapeutic residential management.

DUTIES AND RESPONSIBILITIES

Supportive services are the hallmark of this position and require a deep understanding of, and commitment to, evidence-based practices. Staff are expected to build strong therapeutic relationships through consistent engagement and the development of a therapeutic alliance with residents. Core responsibilities include care coordination; developing individualized, wraparound housing and service plans based on each resident's strengths and needs; crisis de-escalation; conflict resolution; facilitating community meetings; creating therapeutic group programming and community activity calendars; fostering meaningful resident engagement; and upholding the organization's philosophy of harm reduction, relentless engagement, and person-centered care. The role also includes supporting the health and safety of residents, providing referrals and linkages to appropriate services, and delivering comprehensive support to individuals with complex behavioral health, housing, and social service needs.

• Manage and provide direct therapeutic care coordination and bill compliant and eligible services to Medi-Cal.
• Hold a caseload of participants you are responsible for supporting to ensure housing sustainability.
• Supervise care coordinators on various shifts who are responsible for providing therapeutic supportive services in a deeply affordable housing environment.
• Ensure revenue generation, Medi-Cal eligibility of all residents, monitoring of authorizations, supportive services case management notes.
• Full suite site management of BACS Program, Administrative, and Residential/housing sites to include: Rent collection at minimum of 95%, intakes, discharges in collaboration with supportive services coordinator and Landlord/tenant law and regulation enactment and must have knowledge of landlord/tenant law.
• Conducts site inspections regularly and to the Director’s schedule to ensure all facilities are well kept, welcoming, safe, and healthy and meet the BACS’ standard of welcoming and beautification.
• Facilities and fleet management: handles maintenance tickets/coordination, supervise maintenance staff, vendors for facilities management and tracks and recommends invoice approval after checking the work is competent and completed.
• Acts as welcoming and design specialist to ensure culturally responsive, warm, welcoming, and standardized spaces.
• Quality Assurance: implements a quality assurance program that oversees regulations, laws, and other external requirements to assure that all services operate within and exceed standards for all property management files. Maintain and have computer sophistication to work with property management software program for a completely electronic system.
• Lease up new sites and lease units that become vacant within 72 hours of vacancy.
• Special projects as assigned.
• Performs data analysis and management reporting.
• Other duties as assigned.

COMPETENCIES

• Influencing/Negotiating skills and excellent oral and written communication. Political savvy.
• Partnering attitude; high integrity/honesty. Promotes accountability for self and others.
• Customer Service and strength-based orientation. Embraces diversity in all aspects.
• Problem Solving skills and conflict resolution skills.
• Resilience and demonstrated ability to embrace adversity. Ability and eagerness to promote continual learning.