Provider Research Analyst

conserviceinternal; Mandan (ND); On-site; USD 55,000 - 75,000; Full time

Job summary

conserviceinternal is seeking a detail-oriented professional to drive provider outreach, monitor automated processes, and diagnose production issues. The role emphasizes data-driven problem solving and collaborative work with vendor partners and internal teams.

The candidate should be proficient with Google Workspace, able to analyze failures in incoming emails and bills, and capable of improving automation to reduce manual tasks in a fast-paced environment.

Qualifications

• Familiarity with Google products and digital tooling.
• Strong problem-solving and attention to detail for troubleshooting system anomalies.
• Excellent written and verbal communication for vendor outreach.

Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a liaison between external utility vendors and internal development/testing teams.

Skills

Tech-Savvy

Analytical Problem-Solver

Clear Communicator

Driven Work Ethic

Adaptable

Tools

Google Workspace

Job description

Key Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills

• Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
• Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
• Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
• Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
• Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.

Key Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills

• Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
• Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
• Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
• Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
• Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.