Provider Research Analyst

conservicecareers; Mandan (ND); On-site; USD 52,000 - 76,000; Full time

Job summary

Conservice is seeking an operations-focused professional in Mandan, ND to enhance utility bill delivery workflows. The role emphasizes troubleshooting automated processes, optimizing data handling, and coordinating with external vendors and internal teams to boost automation and accuracy.

Ideal candidates demonstrate strong Google product proficiency, meticulous attention to detail, and excellent written and verbal communication.

Qualifications

• Tech-savvy with high comfort using Google products.
• Exceptional attention to detail with natural troubleshooting ability.
• Professional written and verbal skills with strong phone and email etiquette for vendor outreach.
• Self-motivated and able to work independently with urgency.
• Highly flexible and eager to thrive in a dynamic, fast-paced environment.

Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and diagnose production robot exceptions quickly.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Liaise between external utility vendors and internal development/testing teams.

Skills

Tech-Savvy

Analytical Problem-Solver

Clear Communicator

Driven Work Ethic

Adaptable

Job description

Key Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills

• Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
• Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
• Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
• Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
• Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.

Key Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills

• Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
• Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
• Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
• Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
• Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.