Provider Research Analyst

Conservice LLC; Mandan (ND); On-site; USD 45,000 - 65,000; Full time

Job summary

Conservice LLC in Mandan, North Dakota, is seeking a detail-oriented professional to support provider outreach, system troubleshooting, data investigation, and process optimization. You will engage utility providers, monitor automated workflows, and analyze failures to improve accuracy and speed.

Collaboration with external vendors and internal development/testing teams is essential, along with clear written and verbal communication.

Qualifications

• Experience with outreach to utility providers or similar stakeholder management.
• Strong analytical skills and attention to detail.
• Excellent written and verbal communication for vendor outreach.
• Ability to work independently with urgency and reliability.
• Adaptability in a dynamic, fast-paced environment.

Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and diagnose production robot exceptions.
• Data Investigation: Analyze and resolve recurring processing failures for emails and bills.
• Process Optimization: Identify opportunities to increase automation and system accuracy.
• Cross-Functional Collaboration: Liaise between external vendors and internal development/testing teams.

Skills

Provider outreach

System troubleshooting

Data investigation

Process optimization

Cross-functional collaboration

Tools

Google Workspace

Job description

3131 Technology Drive NW, Mandan , North Dakota 58554 , United States

Job Description

Key Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills

• Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
• Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
• Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
• Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
• Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.

Requirements

Key Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills

• Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
• Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
• Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
• Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
• Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

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