Provider Relations Specialist

Prevea-Health; Green Bay (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

Prevea Health in Green Bay, Wisconsin, is seeking a Provider Relations Clerk to support the Provider Relations team with administrative tasks and customer service. This full-time role focuses on accurate data maintenance, timely provider communications, and efficient workflow across provider networks.

The position emphasizes attention to detail, professional communication, and the ability to manage multiple tasks.

Qualifications

• High School Diploma or GED is required.
• Associate's Degree in healthcare administration, business, or related field preferred.
• 1-3 years administrative/clerical experience preferred.
• Understanding of healthcare provider networks, credentialing, and compliance processes preferred.

Responsibilities

• Respond to provider inquiries via phone, email, or written correspondence and route requests appropriately.
• Maintain and update provider information in databases, ensuring accuracy of demographics and participation data.
• Assist with processing provider-related documents, including contracts and amendments, ensuring proper filing.
• Support provider onboarding and relationship activities by coordinating communications and tracking requests.
• Prepare and distribute routine provider communications in line with organizational standards.
• Maintain logs and reports related to provider inquiries and communications for reporting and efficiency.
• Provide general administrative support to the Provider Relations team, including scheduling and document preparation.

Skills

Administrative experience

Customer service

Data entry

Communication skills

Education

High School Diploma or GED

Associate's Degree

Job description

Prevea Health in Green Bay, Wisconsin, is seeking a Provider Relations Clerk to support the Provider Relations team with administrative tasks and customer service. This full-time role focuses on accurate data maintenance, timely provider communications, and efficient workflow across provider networks.

The position emphasizes attention to detail, professional communication, and the ability to manage multiple tasks.