Provider Relations Administrative Specialist

Prevea Health; Green Bay (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Prevea Health in Green Bay, WI is seeking a Provider Relations Clerk to support the Provider Relations team with provider communications, data maintenance, and documentation. This role serves as a key contact for providers and internal teams to ensure timely, accurate information and positive relationships.

The position requires 1–3 years of administrative experience and a high school diploma or GED, with a preferred associate degree in healthcare administration or related field.

Qualifications

• This role requires a high school diploma or GED with healthcare admin familiarity.
• Associate degree preferred for deeper admin or healthcare knowledge.
• Experience with provider databases and accurate data handling preferred.

Responsibilities

• Respond to provider inquiries via phone, email, and mail with timely follow-up.
• Update provider information in databases ensuring accurate demographics and participation data.
• Process provider-related contracts, amendments, and notices with proper filing.
• Support onboarding and ongoing provider communications and issue resolution.
• Prepare provider communications and routine notices per standards.
• Maintain logs and reports to support reporting and workflow efficiency.
• Provide general admin support and assist with special projects.

Skills

Customer service

Professional communication

Data entry accuracy

Provider databases

Documentation knowledge

Medical terminology

Credentialing basics

Education

High School Diploma or GED

Associate's Degree in healthcare or related field (Preferred)

Tools

Provider database systems

Documentation management systems

Job description

Prevea Health in Green Bay, WI is seeking a Provider Relations Clerk to support the Provider Relations team with provider communications, data maintenance, and documentation. This role serves as a key contact for providers and internal teams to ensure timely, accurate information and positive relationships.

The position requires 1–3 years of administrative experience and a high school diploma or GED, with a preferred associate degree in healthcare administration or related field.