Provider Operations Coordinator - Scheduling, Contracts & Compliance

Areaagingsolutions; North Olmsted (OH); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Six weeks PTO

Thirteen paid holidays

401K with company match

Mileage reimbursement

Medical, Dental, Vision benefits

Job summary

Western Reserve Area Agency on Aging is seeking a detail-oriented Provider Operations Coordinator in North Olmsted, OH. You will manage scheduling, provider communications, documentation, and data tracking to ensure accurate provider records and compliant processes.

The role requires a high school diploma and at least two years of coordination experience, with strong Microsoft Office skills and a focus on confidentiality and professional communication.

Qualifications

• High school diploma or equivalent required.
• Two years of experience in program coordination, provider relations or related operations preferred.
• Proficiency with Microsoft Office tools (Outlook, Word, Excel, PowerPoint) and databases.
• Strong organization, data-entry, proofreading, written communication, telephone and customer-service skills.
• Ability to manage multiple projects, meet deadlines, and maintain confidentiality.

Responsibilities

• Coordinate daily workflow and priorities for the Provider Operations team.
• Serve as primary contact for provider inquiries and route issues to staff.
• Plan and coordinate provider orientations and related sessions.
• Maintain agendas, attendance records, meeting minutes, and action trackers.
• Lead coordination of provider contracts from start to finish.

Skills

Organization

Data-entry

Proofreading

Written communication

Telephone

Customer-service

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams

Databases

Job description

Western Reserve Area Agency on Aging is seeking a detail-oriented Provider Operations Coordinator in North Olmsted, OH. You will manage scheduling, provider communications, documentation, and data tracking to ensure accurate provider records and compliant processes.

The role requires a high school diploma and at least two years of coordination experience, with strong Microsoft Office skills and a focus on confidentiality and professional communication.