Hybrid Medical Scheduler and Care Coordinator

Hospice of the Western Reserve, Inc.; Cleveland (OH); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Total Rewards Package

Tuition Assistance

Non-exempt role

Job summary

Reserve Care in Cleveland, OH is seeking a Medical Scheduler & Coordinator of Services to manage the Western Reserve Navigator program, coordinating services for patients, physicians and referral sources.

This hybrid, full-time position requires 3+ years in a healthcare setting and strong Microsoft Office skills; you will triage calls, schedule staff, maintain medical records in EMR, and generate reports.

Qualifications

• Minimum 3 years in a healthcare setting.
• Proficient with Microsoft Word, Excel, PowerPoint, Access and Outlook.
• Strong communication and multitasking in a fast-paced environment.
• Ability to triage calls and coordinate referrals.

Responsibilities

• Serve as point of contact for Schedule and Navigator program.
• Screen calls to assess medical and psychosocial needs and triage accordingly.
• Facilitate referrals to hospice level of care when needed.
• Coordinate care within the agency and with external partners.
• Educate providers and referral sources on services and support.

Skills

Healthcare administrative experience

Microsoft Office proficiency

Communication skills

Multitasking

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Access

Outlook

Job description

Reserve Care in Cleveland, OH is seeking a Medical Scheduler & Coordinator of Services to manage the Western Reserve Navigator program, coordinating services for patients, physicians and referral sources.

This hybrid, full-time position requires 3+ years in a healthcare setting and strong Microsoft Office skills; you will triage calls, schedule staff, maintain medical records in EMR, and generate reports.