Provider Onboarding & Lifecycle Program Lead (Hybrid)

Arkansas Children's; Little Rock (AR); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Arkansas Children's is seeking a skilled leader to own and optimize our provider onboarding and lifecycle management program. You will coordinate HR, Medical Staff Services, IT, and Finance to ensure operational readiness and compliant contracts from offer through start date.

The role drives standards, SLAs, and documentation, oversees 1099 and employment agreements, and leads change initiatives to improve efficiency and provider satisfaction. Hybrid work options reflect campus flexibility.

Qualifications

• Owns the provider onboarding and lifecycle management program from accepted offer through successful integration.
• Leads cross-functional coordination among HR, Medical Staff Services, IT, Revenue Cycle, Finance, Legal, and operations.
• Establishes onboarding standards, workflows, and documentation to support a consistent provider experience.

Responsibilities

• Owns the provider onboarding and lifecycle management program from accepted offer through successful integration into practice.
• Leads cross-functional coordination among HR, Medical Staff Services, IT, Revenue Cycle, Finance, Legal, and operational departments to ensure providers are operationally ready on or before their start date.
• Establishes and maintains onboarding standards, workflows, service level expectations, policies, and documentation to support a consistent provider experience.
• Oversees administration of provider employment, locum tenens, and independent contractor (1099) agreements, ensuring contractual terms are implemented accurately and in accordance with organizational policies.
• Oversees provider operational readiness, including system setup, scheduling, billing configuration, departmental access, and other provider lifecycle requirements.
• Leads implementation of new provider onboarding processes, technologies, and workflow enhancements while coordinating organizational change management activities.
• Oversees provider quality incentive administration, contract-related payments, and other provider lifecycle support activities to ensure compliance with organizational policies.
• Develops, analyzes, and monitors provider onboarding, contracting, and lifecycle metrics, dashboards, and KPIs to identify trends and inform decisions.
• Leads process improvement initiatives that enhance onboarding efficiency, reduce timelines, and improve provider satisfaction.
• Identifies operational risks, develops corrective actions, and recommends improvements to onboarding and lifecycle management.

Skills

Cross-functional coordination

Education

High school diploma or GED

Bachelor's degree in related field

Job description

Arkansas Children's is seeking a skilled leader to own and optimize our provider onboarding and lifecycle management program. You will coordinate HR, Medical Staff Services, IT, and Finance to ensure operational readiness and compliant contracts from offer through start date.

The role drives standards, SLAs, and documentation, oversees 1099 and employment agreements, and leads change initiatives to improve efficiency and provider satisfaction. Hybrid work options reflect campus flexibility.