Practice Plan Program Manager

Arkansas Children’s Hospital; Arkansas; Hybrid; USD 80,000 - 110,000; Full time

Job summary

Arkansas Children’s Hospital is seeking a Practice Plan Program Manager to own the provider onboarding and lifecycle program from offer to practice integration. You will coordinate Human Resources, Medical Staff Services, IT, Revenue Cycle, Finance and Legal to ensure timely, compliant readiness across Little Rock or Springdale campuses.

Candidates should have a high school diploma or GED with extensive related experience; a Bachelor's degree is preferred.

Qualifications

• Experience in provider onboarding or contract administration.
• Experience coordinating HR, Medical Staff Services, IT, Finance and Legal.
• Ability to establish onboarding standards, workflows and SLAs.
• Strong documentation and process management skills.

Responsibilities

• Owns the provider onboarding and lifecycle management program from accepted offer through integration.
• Leads cross-functional coordination to ensure providers are operationally ready by start date.
• Establishes and maintains onboarding standards, workflows, and policies.
• Oversees provider employment, locum tenens, and 1099 agreements.
• Manages provider system setup, scheduling, billing configuration, and access rights.
• Leads implementation of new onboarding processes and change management.
• Oversees provider quality incentive administration and contract-related payments.
• Develops dashboards and KPIs for onboarding and lifecycle performance.
• Identifies risks and develops corrective action plans.
• Provides SME guidance to leaders on complex onboarding issues.

Skills

Provider onboarding

Contract administration

Cross-functional coordination

Process improvement

Education

High school diploma or GED

Bachelor's degree in related field

Job description

## Practice Plan Program ManagerApply: Little Rock: Springdale: Full time: Posted Yesterday: R0024779**ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.**CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the \"Find Jobs\" report.**Work Shift:**Please see job description for details.**Time Type:**Full time**Department:**CC807300 PSO Practice Plan Administration## **Summary:**Monday - Friday days (hybrid potential) - either Little Rock or Springdale campus a possibility - Requirements: either Bachelor's + 4 yrs relevant exp or HS/GED + 8 yrs relevant exp.## Additional Information:Monday - Friday days (hybrid potential) - either Little Rock or Springdale campus a possibility - Requirements: either Bachelor's + 4 yrs relevant exp or HS/GED + 8 yrs relevant exp. * ## **Monday - Friday days (40 hours per week)*** ## **Hybrid potential (must reside in Arkansas)*** ## **Hire's work home base open to either Little Rock or Springdale campus*** ## Requirements: either Bachelor's + 4 yrs relevant exp or HS/GED + 8 yrs relevant exp**. (related experience includes, but is not limited to, provider practice experience, practice administration experience, provider contract experience, forgivable loans contracts experience, RVU experience)**Serves as the program owner for provider onboarding, contracting administration, and provider lifecycle operations by leading cross-functional initiatives, establishing program standards, and driving continuous improvement to ensure an exceptional provider experience and operational readiness across the organization.## **Required Education:**High school diploma or general education degree (GED)## **Recommended Education:**Bachelor's degree in a related field of study.## **Required Work Experience:**## **Recommended Work Experience:**## **Required Certifications:**## **Recommended Certifications:**# **Description**1. Owns the provider onboarding and lifecycle management program from accepted offer through successful integration into practice, ensuring consistent execution across the organization.2. Leads cross-functional coordination among Human Resources, Medical Staff Services, Information Technology, Revenue Cycle, Finance, Legal, and operational departments to ensure providers are operationally ready on or before their start date.3. Establishes and maintains onboarding standards, workflows, service level expectations, policies, and documentation to support a consistent provider experience.4. Oversees administration of provider employment, locum tenens, and independent contractor (1099) agreements, ensuring contractual terms are implemented accurately and in accordance with organizational policies.5. Oversees provider operational readiness, including system setup, scheduling, billing configuration, departmental access, and other provider lifecycle requirements.6. Leads implementation of new provider onboarding processes, technologies, and workflow enhancements while coordinating organizational change management activities.7. Oversees provider quality incentive administration, contract-related payments, and other provider lifecycle support activities to ensure compliance with organizational policies.8. Develops, analyzes, and monitors provider onboarding, contracting, and lifecycle metrics, dashboards, and key performance indicators to identify trends, measure performance, and support operational decision-making.9. Leads process improvement initiatives that enhance provider onboarding efficiency, reduce onboarding timelines, improve provider satisfaction, and strengthen operational performance.10. Identifies operational risks, develops corrective action plans, and recommends strategic improvements to provider onboarding and lifecycle management.Serves as the organizational subject matter expert for provider onboarding and provider lifecycle processes, providing guidance to leaders and operational stakeholders on complex issues.Performs other duties as assigned.