Provider Directory Data & Outreach Specialist

CVS Health; Colorado; On-site; USD 23,000 - 43,000; Full time

Job summary

CVS Health in Colorado is seeking a Provider Data Services Specialist to conduct proactive outreach to provider offices, validate directory information, and document findings in QuickBase and Salesforce. The role supports Medicaid and Dual SNP directory validation and related data quality initiatives to improve member experience.

This full-time position involves collaboration with Compliance and Medicaid teams, handling high-volume outreach, and contributing to regulatory projects.

Qualifications

• 1-2 years experience in healthcare administration.
• Strong Oral communication skills.

Responsibilities

• Conduct outbound provider office outreach to validate directory demographic information, provider participation, and accessibility data.
• Accurately document outreach findings in QuickBase, Salesforce, and other designated systems.
• Support Medicaid and Dual provider directory monitoring and validation activities.
• Participate in special projects and ad hoc outreach initiatives related to provider data quality and directory validation.
• Maintain productivity, quality, and accuracy standards while managing a high volume of provider outreach activities.

Skills

Oral communication

Healthcare administration

Education

High school diploma

Tools

QuickBase

Salesforce

Job description

CVS Health in Colorado is seeking a Provider Data Services Specialist to conduct proactive outreach to provider offices, validate directory information, and document findings in QuickBase and Salesforce. The role supports Medicaid and Dual SNP directory validation and related data quality initiatives to improve member experience.

This full-time position involves collaboration with Compliance and Medicaid teams, handling high-volume outreach, and contributing to regulatory projects.