Provider Directory & Data Outreach Specialist

CVS Health; Utah; On-site; USD 23,000 - 43,000; Full time

Job summary

CVS Health in Utah is seeking a Provider Data Services Specialist responsible for proactive outreach to provider offices to validate demographic information, network participation, and directory data for Medicaid and D-SNP contracts. This role documents outreach in QuickBase and Salesforce and collaborates with Compliance and Medicaid teams to drive data accuracy.

You will support data quality initiatives, analyze results to identify trends, and assist with ad hoc outreach projects.

Qualifications

• 1-2 years experience in healthcare administration.
• Strong oral communication skills.
• Proven ability to document outreach results accurately.

Responsibilities

• Conduct outbound provider office outreach to validate directory information and participation.
• Accurately document outreach findings in QuickBase, Salesforce, and other designated systems.
• Support Medicaid and Dual provider directory monitoring and validation activities.
• Participate in special projects related to provider data quality and directory validation.
• Maintain productivity, quality, and accuracy standards with a high volume of outreach.

Skills

Strong oral communication

Healthcare administration

Education

High school diploma or equivalent

Tools

QuickBase

Salesforce

Job description

CVS Health in Utah is seeking a Provider Data Services Specialist responsible for proactive outreach to provider offices to validate demographic information, network participation, and directory data for Medicaid and D-SNP contracts. This role documents outreach in QuickBase and Salesforce and collaborates with Compliance and Medicaid teams to drive data accuracy.

You will support data quality initiatives, analyze results to identify trends, and assist with ad hoc outreach projects.