Provider Directory & Data Quality Specialist

CVS Health; Alaska; On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

Bonus eligibility

Job summary

CVS Health is seeking a Provider Data Services Specialist to proactively reach out to provider offices to validate demographic and directory information for Medicaid and D‑SNP networks. You will document results in QuickBase/Salesforce and collaborate with Compliance and Medicaid teams.

The role supports data quality initiatives, analyzes results to identify trends, and participates in ad hoc outreach projects to ensure accurate provider data for members.

Qualifications

• 1–2 years experience in healthcare administration.
• Strong Oral communication skills.
• Experience with provider demographic data, QuickBase, or call center environments is preferred.

Responsibilities

• Conduct outbound provider office outreach to validate directory information and participation.
• Document outreach findings in QuickBase, Salesforce, and other systems.
• Support Medicaid and Dual provider directory monitoring and validation activities.
• Participate in special projects and outreach initiatives related to data quality and directory validation.
• Maintain productivity, quality, and accuracy with a high volume of outreach.

Skills

Oral communication

Education

High school diploma or equivalent

Job description

CVS Health is seeking a Provider Data Services Specialist to proactively reach out to provider offices to validate demographic and directory information for Medicaid and D‑SNP networks. You will document results in QuickBase/Salesforce and collaborate with Compliance and Medicaid teams.

The role supports data quality initiatives, analyzes results to identify trends, and participates in ad hoc outreach projects to ensure accurate provider data for members.