Provider Data & Directory Quality Specialist

CVS Health; Iowa Center (IA); In loco; USD 23.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Descrizione del lavoro

CVS Health is seeking a Provider Data Services Specialist to proactively reach out to provider offices to validate demographic and directory information for Medicaid and DSNP contracts. You will document findings in QuickBase and Salesforce and collaborate with Compliance and Medicaid teams to improve data quality and member experience.

In this full-time, hourly role, you will support directory validation initiatives, participate in special projects, and maintain high productivity and accuracy

Competenze

• 1-2 years of experience in healthcare administration.
• Strong Oral communication skills.
• Previous experience working with provider demographic data.
• Previous experience working within QuickBase.
• Previous experience in a call center environment.
• High school diploma or equivalent required.

Mansioni

• Conduct outbound provider office outreach to validate directory demographic information, provider participation, and accessibility data.
• Accurately document outreach findings in QuickBase, Salesforce, and other designated systems.
• Support Medicaid and Dual provider directory monitoring and validation activities.
• Participate in special projects and ad hoc outreach initiatives related to provider data quality and directory validation.
• Maintain productivity, quality, and accuracy standards while managing a high volume of provider outreach activities.

Conoscenze

Healthcare administration

Oral communication

Formazione

High school diploma or equivalent

Strumenti

QuickBase

Salesforce

Descrizione del lavoro

CVS Health is seeking a Provider Data Services Specialist to proactively reach out to provider offices to validate demographic and directory information for Medicaid and DSNP contracts. You will document findings in QuickBase and Salesforce and collaborate with Compliance and Medicaid teams to improve data quality and member experience.

In this full-time, hourly role, you will support directory validation initiatives, participate in special projects, and maintain high productivity and accuracy