Provider Data & Directory Quality Specialist

CVS Health; Alabama; On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is hiring a Provider Data Services Specialist to proactively reach out to provider offices to validate demographic information, network participation, and directory data for Medicaid and DSNP contracts. You will document outreach results in QuickBase and Salesforce and share findings with Compliance and Medicaid teams.

This full-time role supports data quality initiatives, analyzes validation results, and participates in special projects.

Qualifications

• 1-2 years experience in healthcare administration.
• Strong oral communication skills.

Responsibilities

• Conduct outbound provider office outreach to validate directory information and accessibility data.
• Accurately document outreach findings in QuickBase, Salesforce, and other systems.
• Support Medicaid and Dual provider directory monitoring and validation activities.
• Participate in special projects and ad hoc outreach initiatives related to data quality.
• Maintain productivity, quality, and accuracy standards with high outreach volume.

Skills

Oral communication

Education

High school diploma or equivalent

Tools

QuickBase

Salesforce

Job description

CVS Health is hiring a Provider Data Services Specialist to proactively reach out to provider offices to validate demographic information, network participation, and directory data for Medicaid and DSNP contracts. You will document outreach results in QuickBase and Salesforce and share findings with Compliance and Medicaid teams.

This full-time role supports data quality initiatives, analyzes validation results, and participates in special projects.