Provider Directory & Data Quality Specialist

CVSHealth; United States; On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Comprehensive benefits package

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Provider Data Services Specialist to perform proactive outreach to provider offices, validate demographics and directory information for Medicaid and D-SNP contracts. The role ensures data quality and accurate member information across systems.

You will document results in QuickBase and Salesforce, support directory monitoring, and participate in data quality initiatives and special projects as needed. Full-time, 40 hours weekly, with benefits and bonus eligibility.

Qualifications

• 1-2 years experience in healthcare administration.
• Strong oral communication skills.

Responsibilities

• Conduct outbound provider office outreach to validate directory demographic information, provider participation, and accessibility data.
• Accurately document outreach findings in QuickBase, Salesforce, and other designated systems.
• Support Medicaid and Dual provider directory monitoring and validation activities.
• Participate in special projects and ad hoc outreach initiatives related to provider data quality and directory validation.
• Maintain productivity, quality, and accuracy standards while managing a high volume of provider outreach activities.

Skills

Oral communication

Education

High school diploma or equivalent

Tools

QuickBase

Salesforce

Job description

CVS Health is seeking a Provider Data Services Specialist to perform proactive outreach to provider offices, validate demographics and directory information for Medicaid and D-SNP contracts. The role ensures data quality and accurate member information across systems.

You will document results in QuickBase and Salesforce, support directory monitoring, and participate in data quality initiatives and special projects as needed. Full-time, 40 hours weekly, with benefits and bonus eligibility.