Provider Directory & Data Quality Specialist

CVS Health; Connecticut; Hybrid; USD 23,000 - 43,000; Full time

Benefits offered by this job

Bonus program

Benefits package

Job summary

CVS Health in Connecticut is seeking a Provider Data Services Specialist to conduct proactive outreach to provider offices, validate demographics, network participation, and directory data for Medicaid and DSNP. You will document findings in QuickBase and Salesforce and collaborate with Compliance and Medicaid teams to improve data quality and accuracy, ultimately enhancing member experience.

This full-time role emphasizes data integrity, regulatory awareness, and cross-functional coordination,

Qualifications

• 1-2 years of experience in healthcare administration.
• Strong oral communication skills.
• High school diploma or equivalent required.

Responsibilities

• Conduct outbound outreach to validate provider directory demographics and participation.
• Accurately document outreach findings in QuickBase, Salesforce, and other systems.
• Support Medicaid and Dual provider directory monitoring and validation activities.
• Participate in special projects and outreach initiatives on provider data quality and directory validation.
• Maintain high productivity, quality, and accuracy in a high-volume outreach environment.

Skills

Healthcare administration

Oral communication

Education

High school diploma

Tools

QuickBase

Salesforce

Job description

CVS Health in Connecticut is seeking a Provider Data Services Specialist to conduct proactive outreach to provider offices, validate demographics, network participation, and directory data for Medicaid and DSNP. You will document findings in QuickBase and Salesforce and collaborate with Compliance and Medicaid teams to improve data quality and accuracy, ultimately enhancing member experience.

This full-time role emphasizes data integrity, regulatory awareness, and cross-functional coordination,