Provider Data Quality & Outreach Specialist

CVS Health; Florida; Presencial; USD 23.000 - 43.000; Jornada completa

Descripción de la vacante

CVS Health is seeking a Provider Data Services Specialist to conduct outbound outreach to provider offices, validate directory information, and document findings in QuickBase and Salesforce to support Medicaid and DSNP networks.

The role focuses on data quality, accuracy, and timely updates, with opportunities to contribute to special projects and regulatory initiatives while maintaining high productivity and quality across a high-volume outreach environment.

Formación

• 1-2 years experience in healthcare administration.
• Strong oral communication skills.
• High school diploma or equivalent required.

Responsabilidades

• Conduct outbound provider office outreach to validate directory demographic information, provider participation, and accessibility data.
• Accurately document outreach findings in QuickBase, Salesforce, and other designated systems.
• Support Medicaid and Dual provider directory monitoring and validation activities.
• Participate in special projects and ad hoc outreach initiatives related to provider data quality and directory validation.
• Maintain productivity, quality, and accuracy standards while managing a high volume of provider outreach activities.

Conocimientos

Oral communication

Educación

High school diploma or equivalent

Herramientas

QuickBase

Salesforce

Descripción del empleo

CVS Health is seeking a Provider Data Services Specialist to conduct outbound outreach to provider offices, validate directory information, and document findings in QuickBase and Salesforce to support Medicaid and DSNP networks.

The role focuses on data quality, accuracy, and timely updates, with opportunities to contribute to special projects and regulatory initiatives while maintaining high productivity and quality across a high-volume outreach environment.