ProServices Sales Specialist: Project Solutions

Lowe's Companies, Inc.; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Pro sales associate to engage Pro customers, understand project needs, and drive sales growth at the Lowe's location. You will develop project quotes, manage material lists, and coordinate deliveries to ensure on-time completion.

The role emphasizes promoting Pro Credit, loyalty programs, and leveraging training resources to enhance selling skills and customer service in a busy store environment.

Qualifications

• High school diploma or GED or equivalent years of experience.
• General Studies.
• External experience in customer-facing sales or Lowe's retail experience.
• 1 year of sales experience.
• 1 year of customer service experience.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer's project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe's distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe's U and all training platforms to continue learning key updates and improve selling skills.

Skills

Sales experience

Customer service

Bilingual

Education

High school diploma or GED

Associate degree

Tools

MS Office

Job description

Lowe's Companies, Inc. is seeking a Pro sales associate to engage Pro customers, understand project needs, and drive sales growth at the Lowe's location. You will develop project quotes, manage material lists, and coordinate deliveries to ensure on-time completion.

The role emphasizes promoting Pro Credit, loyalty programs, and leveraging training resources to enhance selling skills and customer service in a busy store environment.