Property & Resident Services Assistant Manager

Volunteers of America; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health, Dental, Vision Insurance

Life Insurance

Assist/Work-Life Balance Program

Employee Discount

LifeLock with Norton

Job summary

Volunteers of America Colorado is seeking a full-time Housing/Resident Services Coordinator to process applications and certifications, assist the Community Administrator, and manage property operations in their absence.

Responsibilities include lease execution, rent collection, maintaining waitlists and files, and collaborating with Service Coordinators to improve resident quality of life. Mandatory COS, LIHTC, and Fair Housing training to be completed within 1 year.

Qualifications

• Knowledge of Fair Housing Laws and state landlord rights and obligations.
• Knowledge of HUD 202, Section 8 and LIHTC programs.
• Ability to communicate well.
• Good phone etiquette.
• Basic knowledge.
• Detail oriented.

Responsibilities

• Process applications, certifications, re-certifications and interim certifications by interviewing applicants and residents, verifying info, calculating income/assets/expenses.
• Execute applicant lease documents per VOA policy.
• Collect and post rents/utilities, send delinquency notices, and reconcile resident ledgers.

Skills

Fair Housing Laws

HUD/LIHTC knowledge

Communication

Phone etiquette

Attention to detail

Basic knowledge

Computer data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Volunteers of America Colorado is seeking a full-time Housing/Resident Services Coordinator to process applications and certifications, assist the Community Administrator, and manage property operations in their absence.

Responsibilities include lease execution, rent collection, maintaining waitlists and files, and collaborating with Service Coordinators to improve resident quality of life. Mandatory COS, LIHTC, and Fair Housing training to be completed within 1 year.