Resident Services & Housing Operations Lead

Volunteers of America Colorado; Fort Collins (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Tuition assistance

Retirement plan

Health insurance

Life insurance

Employee assistance

Discount program

Wellness program

Public loan forgiveness

Job summary

Volunteers of America Colorado is seeking a full-time Property Operations Assistant to support the Property Manager at Sanctuary and Cadence in Fort Collins. You will process applications, leases and certifications, collect rents, maintain resident files, and assist with day-to-day operations to keep housing services running smoothly.

The ideal candidate has a high school diploma, one year of admin/clerical experience, basic math, and solid computer skills.

Qualifications

• One year of administrative/clerical office experience is required.
• Knowledge of computer operations including databases and spreadsheets.
• Demonstrated ability to communicate effectively and maintain good relations with residents and employees.
• Good organizational and multitasking abilities.

Responsibilities

• Process applications, certifications, re-certifications and interim certifications by interviewing applicants and entering data.
• Execute applicant lease documents in accordance with policy.
• Collect and post resident rents and utilities, issue delinquency notices and review ledgers.
• Maintain applicant waitlist and resident files; update waitlists semi-annually.
• Enter coded invoices into property management software.
• Monitor the property and resolve minor issues; escalate major ones to Property Manager.
• Collaborate with Service Coordinators to enhance resident quality of life.

Skills

Administrative experience

Basic math

Office software

Communication skills

Organization

Education

High school diploma or equivalent

Job description

Volunteers of America Colorado is seeking a full-time Property Operations Assistant to support the Property Manager at Sanctuary and Cadence in Fort Collins. You will process applications, leases and certifications, collect rents, maintain resident files, and assist with day-to-day operations to keep housing services running smoothly.

The ideal candidate has a high school diploma, one year of admin/clerical experience, basic math, and solid computer skills.