Property Operations & Tenant Services Coordinator

Shorenstein Realty Services, L.P.; San Francisco (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Shorenstein Realty Services, L.P. in San Francisco seeks a Tenant Services Administrator to coordinate tenant, vendor and staff communications while handling daily building operations.

The role provides essential administrative and project support to the Property Manager and Assistant Property Manager. You will manage TSRs, process invoices and tenant billings, monitor vendor performance, and maintain records to ensure timely responses and compliance across the building.

Qualifications

• Requires completion of two years of undergraduate education or related trade school.
• Minimum two years administrative experience in a professional business environment.
• Experience in the property management industry and familiarity with Yardi are desirable.
• Demonstrates strong organizational skills and ability to prioritize work.

Responsibilities

• Coordinate with tenants, vendors and building staff on-site to address a wide range of building issues.
• Handle daily administrative tasks for property operations and provide project support to Property Manager and Assistant Property Manager.
• Process accounts payable and receivable, including invoicing and billing within established timeframes.
• Prepare Tenant Service Requests (TSRs), manage deadlines, and communicate status to stakeholders.
• Maintain accurate records, reports and correspondence related to building operations.

Skills

Customer service

Accounts payable

Accounts receivable

Building operations

Office administration

Education

Two-year college/technical degree

Tools

Yardi

Microsoft Excel

Microsoft Word

Job description

Shorenstein Realty Services, L.P. in San Francisco seeks a Tenant Services Administrator to coordinate tenant, vendor and staff communications while handling daily building operations.

The role provides essential administrative and project support to the Property Manager and Assistant Property Manager. You will manage TSRs, process invoices and tenant billings, monitor vendor performance, and maintain records to ensure timely responses and compliance across the building.