Client Experience & Operations Coordinator

Tishman Speyer Properties; San Francisco (CA); On-site; USD 55,000 - 65,000; Full time

Job summary

Tishman Speyer Properties in San Francisco is seeking a Client Service Coordinator to deliver outstanding customer service and support the Property Management Office in day-to-day operations.

You will be the front-line contact for clients and vendors, manage work orders, onboarding, and communications, ensuring timely responses and a welcoming experience.

Candidates have 1–3 years CRE or hospitality experience, a Bachelor's degree, and proficiency in Microsoft Office; onsite presence is required.

Qualifications

• 1–3 years of experience in commercial real estate or hospitality.
• Bachelor’s degree required.
• Proficiency in Microsoft Office and written/verbal English.

Responsibilities

• Be the first point-of-contact for customers and vendors and route requests.
• Manage work orders and coordinate with building operations.
• Assist onboarding procedures for new customers.
• Maintain customer satisfaction and timely responses.
• Support PMO operations and prepare monthly rent documents.
• Process contractor access forms and update directories.
• Coordinate mail, deliveries, and building tours.

Skills

Customer service

Interpersonal skills

English communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Tishman Speyer Properties in San Francisco is seeking a Client Service Coordinator to deliver outstanding customer service and support the Property Management Office in day-to-day operations.

You will be the front-line contact for clients and vendors, manage work orders, onboarding, and communications, ensuring timely responses and a welcoming experience.

Candidates have 1–3 years CRE or hospitality experience, a Bachelor's degree, and proficiency in Microsoft Office; onsite presence is required.