Tenant Services Coordinator — Property Management

CBRE; Saddle Brook (NJ); On-site; USD 60,000 - 70,000; Full time

Job summary

CBRE is seeking a Tenant Services Coordinator to provide essential administrative and customer service support to tenants and vendors within the Property Management function. The role includes coordinating maintenance, managing lease-related docs, processing invoices, and assisting with rent collection as applicable.

The position emphasizes organization, communication, and proficiency with Microsoft Office, supporting building operations on behalf of clients.

Qualifications

• High School Diploma or GED with 2-3 years of job-related experience.
• Requires an established understanding of work routines and standards and applying skills in a range of processes, procedures, and systems.
• Requires intermediate problem-solving skills with the capacity to review and select solutions without supervisory approval.
• Ability to explain detailed information within the team clearly and concisely.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with a robust inquisitive mindset.

Responsibilities

• Perform administrative tasks for assigned staff including phone support, drafting and distribution of correspondence, expense reporting, calendar and scheduling, meeting coordination, filing and copying.
• Maintain tenant, vendor and property files, including insurance certificates and lease abstracts.
• Coordinate and monitor status of maintenance items with Building Technicians and vendors, open work orders as needed.
• Prepare internal lease administration documents such as lease abstracts and assist in lease administration activities.
• Code invoices for payment, input into accounting system and reconcile A/R; prepare A/R status worksheets.
• May initiate rent collections correspondence and phone contact with tenants where permitted by state regulations.

Skills

Microsoft Office

Organizational skills

Problem-solving

Communication

Education

High School Diploma or GED

Job description

CBRE is seeking a Tenant Services Coordinator to provide essential administrative and customer service support to tenants and vendors within the Property Management function. The role includes coordinating maintenance, managing lease-related docs, processing invoices, and assisting with rent collection as applicable.

The position emphasizes organization, communication, and proficiency with Microsoft Office, supporting building operations on behalf of clients.