Property Operations & Resident Services Lead (Affordable Housing)

The John Stewart Company; Stockton (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Vacation & sick leave

FSAs

Life & disability

Counseling program

Commuter benefit

Discounts (AT&T, ClassPass)

Wellness reimbursement

401(k) match

Job summary

The John Stewart Company is a full-service housing management, development and consulting organization serving affordable housing since 1978. This role oversees the operation of a property, enforces policies, and ensures compliance with regulations, while maintaining a well‑managed, well‑maintained building.

It includes tenant management, leases, and reporting responsibilities in California. Applicants should have a BA degree (desirable), a valid driver license, and 1–2 years of property

Qualifications

• BA degree desirable.
• Must have a valid Driver License.
• Ability to read, write and communicate fluently in English.
• Excellent problem solving, listening, and deductive reasoning skills.
• Proficiency in Microsoft Word, Excel and Outlook.
• Must have 1-2 years property management experience preferably with Tax Credit properties.
• Prior experience in managing affordable housing complexes.
• Must have valid Driver’s License and reliable transportation, and be able to travel for training purposes.
• Knowledgeable regarding company policies, federal, state, and local laws, Tax Credit Section 42, and other rules that pertain to tenants.

Responsibilities

• Interviews and screens prospective residents for occupancy.
• Prepares, processes and signs leases and rules.
• Purchases general supplies, and services following the P.O. policy and procedures.
• Assists with inspections and monitoring work orders.
• Rent collection, receipting, prepares deposits using Boston Post property management software.
• Writes warning letters and prepares legal notices to residents.
• Submits required reports and maintains records according to JSCo policies.
• Performs related work and other duties required

Skills

Fluent English

Problem solving

Listening

Deductive reasoning

Education

BA degree desirable

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The John Stewart Company is a full-service housing management, development and consulting organization serving affordable housing since 1978. This role oversees the operation of a property, enforces policies, and ensures compliance with regulations, while maintaining a well‑managed, well‑maintained building.

It includes tenant management, leases, and reporting responsibilities in California. Applicants should have a BA degree (desirable), a valid driver license, and 1–2 years of property