Property Operations Assistant: Resident Success & Growth

Hirebridge; Pasco (WA); On-site; USD 52,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Mental health coverage

401(k) matching

Paid holidays and time off

Mentoring program

Tuition reimbursement

Recognition program

Job summary

Avenue5 Residential is seeking an Assistant Property Manager to support the property manager in daily operations, lease administration, and resident relations. The role emphasizes efficient processes, timely reporting, and ensuring a positive resident experience across the property.

Responsibilities include managing rent and reports, auditing records, handling move-ins/outs, and coordinating with maintenance. A proactive, customer-focused candidate will thrive in this fast-paced environment.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Two to three years of experience in property management required.
• Knowledge of resident rental lifecycle activities required.
• Real estate license preferred or may be required in some locations.
• Prior experience with Yardi Voyager or similar system preferred.

Responsibilities

• Assist the property manager in day-to-day operations of the property, including resident satisfaction and retention.
• Maintain accounts receivable, collect rent, post rent, and balance rent roll.
• Prepare daily, weekly, and monthly financial and leasing reports.
• Audit lease records and resident files for accuracy.
• Process evictions and attend court hearings as needed.
• Lease apartments as needed and perform move-ins/outs.
• Assist training staff on leasing, marketing, maintenance, and office operations.
• Prepare routine correspondence and notices.
• Support resident relations and problem resolution.
• Step in for the property manager in their absence.

Skills

Microsoft Office

Customer service

Communication

English proficiency

Time management

Driver's license

Lease administration

Education

High school diploma

Bachelor’s degree preferred

Real estate license preferred

Tools

Yardi Voyager

Job description

Avenue5 Residential is seeking an Assistant Property Manager to support the property manager in daily operations, lease administration, and resident relations. The role emphasizes efficient processes, timely reporting, and ensuring a positive resident experience across the property.

Responsibilities include managing rent and reports, auditing records, handling move-ins/outs, and coordinating with maintenance. A proactive, customer-focused candidate will thrive in this fast-paced environment.