Property Office Manager & Tenant Relations Lead

WS Development Associates, LLC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

WS Development is seeking an experienced Office Manager to support property management and maintenance teams in a fast-paced environment. You will serve as a first point of contact for tenants, vendors, and partners, handling administrative and light accounting tasks with discretion and professionalism.

You will maintain office operations, utilize AI tools to improve contract tracking and reporting, and ensure timely response to inquiries while coordinating calendars, files, and documentation.

Qualifications

• College degree or equivalent experience.
• 3–5 years of business experience.
• Strong organizational and problem-solving skills.
• Can-do attitude, initiative and strong work ethic.
• Ability to manage multiple projects and adapt to change.
• Proficient in MS Office (Word, Excel, Teams, PowerPoint, Outlook); WordPress a plus.

Responsibilities

• Provide general office duties including mail distribution, screening and routing of telephone calls, and guest reception.
• Maintain office space and equipment; manage office supply inventory.
• Develop and maintain records, files and reports for day-to-day property management (calendars, agendas, tenant/vendor/contract files).
• Conduct property-level accounting tasks: invoice processing, new vendor setup, utility switchovers.
• Coordinate information for corporate databases (contracts, insurance, contact lists).
• Interface with tenants, vendors, contractors and cross-functional teams; build rapport.
• Respond to information requests from Corporate, tenants, and management; prioritize tasks.
• Be flexible to work occasional evenings and weekends for events.
• Deliver top-level customer service to tenants, colleagues, vendors, and community; assist during crises.
• Be proactive in asking questions to anticipate needs and propose solutions.

Skills

Office management

Customer service

Vendor coordination

Accounting basics

Microsoft Office

Bilingual

AI tools

Education

College degree or equivalent

Tools

WordPress

AI tools

Job description

WS Development is seeking an experienced Office Manager to support property management and maintenance teams in a fast-paced environment. You will serve as a first point of contact for tenants, vendors, and partners, handling administrative and light accounting tasks with discretion and professionalism.

You will maintain office operations, utilize AI tools to improve contract tracking and reporting, and ensure timely response to inquiries while coordinating calendars, files, and documentation.