Property Manager: Resident Experience & Operations Lead

Avenue5 Residential, LLC; Chula Vista (CA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Physical wellness

Financial wellness

Mental and emotional wellness

Mentoring

Professional development

Discounts

Tuition reimbursement

Robust recognition program

Job summary

Avenue5 Residential, LLC is seeking a Property Manager to oversee the daily operations of our properties, ensuring resident satisfaction, lease administration, and strong property performance. You will manage supplier contracts, maintenance, and reporting while delivering an exceptional resident experience.

Ideal candidates bring 2–3 years in property management, 1–2 years in direct management, and knowledge of the resident lifecycle.

Qualifications

• Two to three years of experience in property management is required.
• One to two years of direct management experience is required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license is preferred or may be required in some locations.
• Knowledge of Salesforce.com is preferred.
• Prior experience in Yardi Voyager or another equivalent system is preferred.

Responsibilities

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (lease administration, rent collection, delinquency management), property P&L, and property marketing.
• Meet client expectations and provide an excellent customer service experience.
• Recruit, interview, provide corrective feedback, and hire staff.
• Lead and communicate a shared vision with associates and provide coaching and development.
• Execute the strategic marketing plan to attract and retain residents.
• Respond to resident complaints and issues and liaise with residents and corporate office on maintenance and landlord rules.

Skills

Organization

Time management

Interpersonal skills

English proficiency

Driver's license

Customer service

Education

High school diploma required

Bachelor’s degree preferred

Tools

Salesforce.com

Yardi Voyager

Microsoft Office Suite

Job description

Avenue5 Residential, LLC is seeking a Property Manager to oversee the daily operations of our properties, ensuring resident satisfaction, lease administration, and strong property performance. You will manage supplier contracts, maintenance, and reporting while delivering an exceptional resident experience.

Ideal candidates bring 2–3 years in property management, 1–2 years in direct management, and knowledge of the resident lifecycle.