Property Manager: Lead Operations & Resident Experience

Avenue5 Residential, LLC; McKinney (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with matching

Paid holidays including community day

Mentoring

Professional development

Tuition reimbursement

Robust recognition program

Job summary

Avenue5 Residential, LLC is seeking a Property Manager in the United States to oversee daily operations, leases, and marketing for one or more properties. You’ll ensure resident satisfaction, manage budgets, and lead a team to deliver exceptional service at the property level.

The role emphasizes strong organizational skills, customer focus, and the ability to coordinate with our corporate office and clients. A real estate license may be required in some locations.

Qualifications

• Bachelor’s degree preferred or higher.
• Two to three years of property management experience required.
• One to two years of direct management experience required.
• Knowledge of resident rental lifecycle activities required.
• Real estate license preferred or may be required in some locations.
• Knowledge of Salesforce.com preferred.
• Prior experience with Yardi Voyager or similar systems preferred.

Responsibilities

• Manage day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities, property P&L, and property marketing.
• Meet client expectations and provide excellent customer service.
• Recruit, interview, provide corrective feedback, and hire staff.
• Lead and coach associates with a shared vision and development.
• Execute the strategic marketing plan to attract and retain residents.
• Understand operations guidelines in the property management agreement.
• Respond to resident complaints and liaise with residents and corporate office.
• Maintain professional knowledge through workshops and networking.
• Organize site disaster and evacuation plans.
• Manage safety records, loss claims, and risk management initiatives.
• Perform other duties as assigned.

Skills

Organizational skills

Time management

Interpersonal communication

Customer service

English proficiency

Microsoft Office

Driver's license

Independent work

Education

Bachelor’s degree

Real estate license (preferred)

Tools

Salesforce.com

Yardi Voyager

Key Track system

Job description

Avenue5 Residential, LLC is seeking a Property Manager in the United States to oversee daily operations, leases, and marketing for one or more properties. You’ll ensure resident satisfaction, manage budgets, and lead a team to deliver exceptional service at the property level.

The role emphasizes strong organizational skills, customer focus, and the ability to coordinate with our corporate office and clients. A real estate license may be required in some locations.