Resident Experience Property Manager

Avenue5; Georgetown (TX); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Mentoring

Professional development

Tuition reimbursement

Paid holidays

Recognition program

Job summary

Avenue5 Residential is seeking a Property Manager to oversee the daily operations of a property, including lease administration, maintenance, supplier contracts, and monthly reporting. You will focus on resident satisfaction, client expectations, and a high level of service.

We offer a holistic benefits package, mentoring, professional development, tuition reimbursement, and a robust recognition program as part of a culture that values people and performance.

Qualifications

• Two to three years of property management experience.
• Knowledge of resident rental lifecycle activities.
• Real estate license preferred or may be required in some locations.
• Knowledge of Salesforce.com is preferred.
• Knowledge of Yardi Voyager or another equivalent system is preferred.

Responsibilities

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards.
• Responsible for meeting client expectations and providing an excellent customer service experience.
• Responsible for recruiting, interviewing, corrective feedback, and hiring.
• Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development.
• Responsible for executing the strategic marketing plan to attract and retain residents.
• Understand the operations guidelines established within the property management agreement.
• Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage the property and associate safety records, property loss claims, and risk management initiatives.
• Other duties as assigned

Skills

Organizational skills

Interpersonal skills

MS Office

English proficiency

Driver's license

Education

High school diploma

Bachelor's degree

Real estate license (preferred)

Tools

Salesforce.com

Yardi Voyager

Job description

Avenue5 Residential is seeking a Property Manager to oversee the daily operations of a property, including lease administration, maintenance, supplier contracts, and monthly reporting. You will focus on resident satisfaction, client expectations, and a high level of service.

We offer a holistic benefits package, mentoring, professional development, tuition reimbursement, and a robust recognition program as part of a culture that values people and performance.