Resident Experience & Property Manager

Avenue5; Richland (WA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Housing discount

Job summary

Avenue5 Residential is seeking a Property Manager to oversee daily operations, lease administration, and resident satisfaction at our properties. You will manage contracts, maintenance coordination, and monthly reporting to ensure smooth property performance.

The role requires 2–3 years of property management experience, a high school diploma (Bachelor’s preferred), and knowledge of Salesforce.com or Yardi Voyager. A real estate license is preferred in some locations.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Real estate license preferred or may be required in some locations.
• Knowledge of Salesforce.com and Yardi Voyager or similar systems preferred.
• Two to three years of property management experience required; one to two years of direct management experience required.

Responsibilities

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (lease administration, rent collection, delinquency management), property P&L, and property marketing.
• Meet client expectations and provide excellent customer service experience.
• Recruit, interview, provide corrective feedback, and hire staff as needed.
• Lead and coach associates, communicating a shared vision and development opportunities.
• Execute the strategic marketing plan to attract and retain residents.
• Follow operations guidelines in the property management agreement.

Skills

Organizational skills

Interpersonal skills

Microsoft Office Suite

English proficiency

Customer service

Education

High school diploma

Bachelor’s degree preferred

Real estate license preferred

Tools

Salesforce.com

Yardi Voyager

Job description

Avenue5 Residential is seeking a Property Manager to oversee daily operations, lease administration, and resident satisfaction at our properties. You will manage contracts, maintenance coordination, and monthly reporting to ensure smooth property performance.

The role requires 2–3 years of property management experience, a high school diploma (Bachelor’s preferred), and knowledge of Salesforce.com or Yardi Voyager. A real estate license is preferred in some locations.