Property Manager: Resident Experience & Operations

Avenue5 Residential; Bellevue (WA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Mental health coverage

401(k) matching

Paid holidays

Mentoring

Professional development

Discounts

Tuition reimbursement

Recognition program

Job summary

Avenue5 Residential in Bellevue, WA is seeking a Property Manager to oversee the overall operations of the property, including lease administration, rent collection, and monthly reporting. The role focuses on delivering a positive experience for residents, associates, and clients.

The position requires 2–3 years in property management, strong organizational and interpersonal skills, and proficiency with MS Office.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 2–3 years of property management experience required.
• 1–2 years of direct management experience required.
• Knowledge of resident rental lifecycle activities preferred.
• Knowledge of Salesforce.com preferred.
• Knowledge of Yardi Voyager preferred.
• Real estate license preferred.

Responsibilities

• Manage day-to-day operations including resident satisfaction and retention, lease administration, rent collection and delinquency management, property P&L, and property marketing in accordance with company standards.
• Responsible for meeting client expectations and providing an excellent customer service experience.
• Responsible for recruiting, interviewing, corrective feedback, and hiring.
• Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development.
• Responsible for executing the strategic marketing plan to attract and retain residents.
• Understand the operations guidelines established within the property management agreement.
• Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage the property and associate safety records, property loss claims, and risk management initiatives.
• Other duties as assigned

Skills

Organizational skills

Time management

Interpersonal skills

Customer service

English proficiency

Driver's license

Education

High school diploma

Bachelor’s degree preferred

Real estate license preferred

Tools

Salesforce.com

Yardi Voyager

Job description

Avenue5 Residential in Bellevue, WA is seeking a Property Manager to oversee the overall operations of the property, including lease administration, rent collection, and monthly reporting. The role focuses on delivering a positive experience for residents, associates, and clients.

The position requires 2–3 years in property management, strong organizational and interpersonal skills, and proficiency with MS Office.