Property Manager - Lead Operations & Resident Experience

Avenue5 Residential; Williston (ND); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Mental health support

401(k) matching

Paid holidays

Mentoring

Professional development

Tuition reimbursement

Recognition program

Job summary

Avenue5 Residential is seeking a Property Manager to oversee the daily operations of a residential property, ensuring resident satisfaction and effective lease admin, rent collection, and marketing in line with company standards.

The role requires 2–3 years in property management and 1–2 years in direct management, with a preference for Salesforce and Yardi experience. Strong organizational and leadership skills are essential as you guide a team and uphold high service levels.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• 2–3 years of property management experience required.
• 1–2 years of direct management experience required.
• Knowledge of resident rental lifecycle activities required.
• Salesforce.com knowledge preferred.
• Yardi Voyager or similar system preferred.

Responsibilities

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards.
• Responsible for meeting client expectations and providing an excellent customer service experience.
• Responsible for recruiting, interviewing, corrective feedback, and hiring.
• Lead and communicate a shared vision with associates and provide coaching and development.
• Execute the strategic marketing plan to attract and retain residents.
• Respond to resident complaints and coordinate with the corporate office regarding common area maintenance and enforcement of landlord rules.

Skills

Organizational skills

Time-management

Interpersonal skills

Microsoft Office Suite

English communication

Customer service

Driver's license

Education

High school diploma

Bachelor’s degree preferred

Tools

Salesforce.com

Yardi Voyager

Job description

Avenue5 Residential is seeking a Property Manager to oversee the daily operations of a residential property, ensuring resident satisfaction and effective lease admin, rent collection, and marketing in line with company standards.

The role requires 2–3 years in property management and 1–2 years in direct management, with a preference for Salesforce and Yardi experience. Strong organizational and leadership skills are essential as you guide a team and uphold high service levels.