Property Manager: Lead Operations & Resident Experience

Avenue5 Residential, LLC; Pleasant Hill (CA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Paid holidays

Mentoring

Professional development

Tuition reimbursement

Recognition program

Community service day

Job summary

Avenue5 Residential, LLC is hiring a Property Manager to oversee the complete operations of a property, ensuring resident satisfaction and strong financial performance. You will manage leases, contracts, maintenance, and reporting while leading a team to deliver exceptional service.

Ideal candidates have 2–3 years in property management, strong organizational skills, and proficiency with Salesforce or Yardi. A real estate license is a plus, with a focus on safety and compliance across operations.

Qualifications

• High school diploma; bachelor’s degree preferred.
• 2–3 years of property management experience.
• 1–2 years of direct management experience.
• Knowledge of resident rental lifecycle activities.
• Real estate license preferred or may be required by location.
• Salesforce.com knowledge preferred.
• Knowledge of Yardi Voyager or similar system preferred.

Responsibilities

• Oversee day-to-day property operations and ensure resident satisfaction.
• Manage lease administration, rent collection, and delinquency management.
• Oversee supplier contracts, maintenance, and monthly reporting.
• Achieve client expectations and deliver excellent customer service.
• Recruit, interview, and provide coaching and development to staff.
• Implement and monitor marketing plans to attract and retain residents.
• Ensure compliance with property management agreements and regulations.
• Respond to resident complaints and coordinate with corporate office.

Skills

Organizational skills

Interpersonal skills

Microsoft Office

English proficiency

Education

High school diploma

Bachelor’s degree

Tools

Salesforce.com

Yardi Voyager

Job description

Avenue5 Residential, LLC is hiring a Property Manager to oversee the complete operations of a property, ensuring resident satisfaction and strong financial performance. You will manage leases, contracts, maintenance, and reporting while leading a team to deliver exceptional service.

Ideal candidates have 2–3 years in property management, strong organizational skills, and proficiency with Salesforce or Yardi. A real estate license is a plus, with a focus on safety and compliance across operations.